Privacy Policy

At PostingCat, accessible through www.postingcat.com (hereinafter referred to as "our website"), we are committed to protecting the privacy and personal data of our users. This Privacy Policy explains how we collect, use, store, share, and protect the personal information you provide when using our services and app.

1. Data Controller

The data controller responsible for your personal data is:

WAISET X, S.L.
Calle Llull, 321
08019, Barcelona, Spain
Email: hello@postingcat.com

2. Data We Collect

We collect the following types of data when you interact with our platform:

  • Account Information: Name, email address, and password.
  • Social Media Account Data: Information from connected social media accounts (e.g., Facebook, Instagram, YouTube, TikTok) necessary to provide our services, including analytics data.
  • Content Data: Posts, images, videos, and other media you upload, schedule, or analyze.
  • Usage Data: Information about feature interactions (e.g., analytics, scheduling).
  • Technical Data: IP address, device information, browser type, and operating system.

3. Purpose of Data Processing

Your data will be used for the following purposes:

  • Service Provision: Enable PostingCat's main features, such as content scheduling, analytics, and AI-driven content generation.
  • Account Management: Create accounts, log in, and ensure secure access.
  • Content Synchronization: Facilitate posting on connected social media accounts.
  • Analytics and Improvement: Monitor app usage and improve functionality.
  • Marketing and Communication: Notify users of updates, features, and promotions.

4. Legal Basis for Data Processing

We process your data under the following legal bases:

  • Consent: For optional features, marketing, and promotions.
  • Contractual Necessity: To deliver our services as per your agreement with us.
  • Legitimate Interests: For analytics and product improvement without infringing user rights.

5. Data Sharing and Disclosure

We do not sell your personal data. We share your data only with trusted third-party service providers and under specific circumstances:

  • Cloud Hosting and Storage: Your data is securely stored in databases hosted on Render using PostgreSQL. Render complies with industry standards for data security and privacy.
  • Third-Party Integrations: Data from connected social media accounts, including Google and YouTube, is processed solely for the services you request.
  • Service Providers: We may share your data with service providers who assist us in operating our platform, such as analytics, customer support, and email services. These providers are contractually obligated to protect your data and process it only according to our instructions and this Privacy Policy.
  • Legal Obligations: We may disclose your data to comply with legal obligations, enforce our terms of service, or protect the rights and safety of our users.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the succeeding entity under the same privacy terms.

6. Data Retention

Your personal data will be retained:

  • Until you delete your account.
  • Usage and analytics data may be anonymized for product improvement.

7. Data Security

We implement the following measures to protect your data:

  • Encryption: Data is encrypted in transit (SSL/TLS) and at rest.
  • Access Controls: Restricted access to databases with monitoring to prevent unauthorized access.
  • Regular Audits: Periodic reviews of security practices.

8. Social Media Integrations

By connecting your social media accounts to PostingCat, you authorize us to access and process data solely for the app's functionalities, such as posting and analytics. Access tokens and sensitive information are securely managed and not shared with unauthorized parties.

9. User Rights

You have the right to:

  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Request data erasure when it is no longer necessary.
  • Request data portability to another provider.
  • Object to specific data processing purposes.
  • Restrict processing in certain cases.

To exercise these rights, contact us at hello@postingcat.com with a copy of your ID.

10. Use of Cookies

PostingCat uses cookies to enhance user experience and analyze feature usage. You can configure your browser to refuse cookies, but this may limit site functionality.

11. Links to Third-Party Sites

Our platform may include links to external websites. We are not responsible for their privacy practices or content.

12. Changes to this Privacy Policy

We reserve the right to update this policy to reflect legal or service changes. Updates will be published on our website and will take effect immediately.

13. Acceptance of the Privacy Policy

By using our website, app, and services, you agree to this Privacy Policy.

14. Google and YouTube Data Use

PostingCat integrates with Google and YouTube APIs to enable analytics and content management features. When you connect your Google or YouTube account, we access the following data only as necessary:

  • Channel Insights and Analytics: Audience growth, video performance, and engagement metrics.
  • Basic Profile Information: Channel name, avatar, and other publicly available data.
  • Content Management: Data required for managing and scheduling posts or videos.

How We Use Google User Data: This data is used solely to provide PostingCat's services, such as displaying analytics dashboards, scheduling content, and improving user experience.

With Whom We Share Google User Data: We do not sell, rent, or share Google user data with third parties for their marketing purposes. Google user data may be shared with trusted service providers solely for the purpose of delivering our services. Specifically:

  • Cloud Hosting and Storage Providers: We store Google user data securely using Render (www.render.com) for cloud hosting and PostgreSQL databases. These providers comply with industry standards for data security and are contractually obligated to protect your data and process it only according to our instructions and this Privacy Policy.
  • Service Providers: We may use other third-party service providers for functionalities like data analytics, error monitoring, and customer support. These providers are also contractually bound to protect your data.
  • Legal Obligations: We may disclose Google user data to comply with legal obligations, enforce our terms of service, or protect the rights and safety of our users.

Data Security for Google User Data: We implement stringent security measures to protect Google user data, including encryption in transit and at rest, access controls, and regular security audits. We adhere to Google's API Services User Data Policy, including the Limited Use requirements.

For more details, please review Google's API Services User Data Policy at https://developers.google.com/terms/api-services-user-data-policy.

15. Contact Information

For questions or further information, please contact us:

WAISET X, S.L.
Calle Llull, 321
08019, Barcelona, Spain
Email: hello@postingcat.com

Legal References

  • Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR).
  • Organic Law 3/2018, on Data Protection and Guarantee of Digital Rights (Spain).

This Privacy Policy was last updated on 04 December 2024.