Team roles and permissions built for agency operations
As agencies scale, the risk shifts from “making content” to “running a reliable process.” Teams helps you define roles, reduce mistakes, and keep work accountable across many clients.
Clarity in permissions is how agencies prevent expensive mistakes.
Agency Permissions
A team structure that supports your workflow
Agencies typically operate with clear responsibilities: creators produce drafts, reviewers validate quality, and publishers protect client-facing risk.
Creators
Focus on drafting content and assembling assets without touching sensitive organization settings.
- Faster production
- Cleaner handoffs
- Less risk
Reviewers
Catch mistakes before clients see them: tone, compliance, brand fit, and campaign alignment.
- Higher quality output
- Fewer revisions
- Less client churn risk
Publishers/Admins
Protect client-facing actions like connecting channels and managing sensitive organization settings.
- Permission control
- Operational consistency
- Better governance
How agencies combine Teams with Workspaces and Approvals
1) Scope client work with workspaces
Keep every client separated so your team always works in the right context.
2) Collaborate internally with roles
Creators draft, reviewers QA, and admins protect sensitive actions so the process stays clean.
3) Request client approval at the right time
Send content for external sign-off only after internal review, so feedback loops stay short.
4) Publish with confidence
Approval workflows and ownership reduce mistakes and make it easier to answer “who changed what.”
Teams FAQs (Agencies)
Ready to scale your agency team?
Invite teammates, define roles, and keep multi-client operations clean as you grow.